Desktop and Network Support
Bundled Service Level Agreements
Cloud Group offers bundled service level agreements tailored to your business’s specific requirements.
Our technicians provide business support that includes:
- Software Update Management
- Spyware Detection and Removal
- Anti-Virus Setup and Configuration
- Hardware Diagnostics and Repair
- Software Application Setup and Configuration
Network support services include:
- Network security
- Data back-ups
- Virus protection
- Spam filtering
- User management
- System performance and trend analysis
- Network integrity assessment (check for pending failures)
- High-level network design and layout
- Cyber security (i.e., network audit)