Bundled Service Level Agreement
Bundled Service Level Agreements for your Business Needs
Cloud Group offers bundled service level agreements tailored to your business’s specific requirements.
Our technicians provide business support that includes:
- Software Update Management
- Spyware Detection and Removal
- Anti-Virus Setup and Configuration
- Hardware Diagnostics and Repair
- Software Application Setup and Configuration
Our technicians provide business support that includes:
- Network security
- Data back-ups
- Virus protection
- Spam filtering
- User management
- System performance and trend analysis
- Network integrity assessment (check for pending failures)
- High-level network design and layout
- Cyber security (i.e., network audit)